Robert Lyell & Associates Pty Ltd
Project & Business Management Solutions
 
Robert Lyell & Associates Pty Ltd
   
March 2014
Robert Lyell & Associates partner with Cicada Networks, New Zealand's newest and most exciting mobile radio service delivery company.  Visit them at http://www.cicadanetworks.co.nz/index.html 
 
November 2013
 
Robert Lyell & Associates joins the Australia Radio Communications Industry Association.
 
September 2013
Transit Wireless (part of Broadcast Australia Infrastructure (BAI) Group) launch a new YouTube Channel click here to view
MissionCritical Communications article click here to read

August 2013
Highlights of the radio refresh project for Aviation Rescue & Fire Fighting, click here to view


June 2013
Highlights of an Underground Radio Communications project, click here to view


June 2013
Another site is completed for the P25 DMR, click here to view

Airwave Solutions Aust selects OTRS as their
Help Desk and IT-Service Management solution. Click here for more information

March 2013
Building Mt Domville Radio Base Station Site now on You Tube

Feb 2013
The Queensland Government (27th February) paid tribute to Ergon Energy's Toowoomba staff for their outstanding work during recent extreme weather events, made possible by Airwave Solutions Australia P25 Digital Mobile Radio network, which continued to function when others failed during the worst of the recent floods.
 
Working together with Ergon Energy, Airwave Solutions Australia developed the P25 digital voice and narrowband data communications system, the first of its kind in to be implemented in Queensland.
 
The Toowoomba/ Darling Downs network covers and area of 100,000 square kilometers connecting 350 users via mobile radio handsets and GPS technology. This is the first stage of a much larger planned network to be rolled out across Queensland.

Throughout the duration of the devastating storms the system did not fail once, even when when the commercial carrier network failed – enabling Ergon staff to communicate with the Control Centre in Rockhampton when all the other systems failed. This in turn made it possible for Ergon staff to target areas of extreme need and get the electricity switched back on where it was needed most.

An Ergon spokesperson said "The network technology enabled us to have electricity safely restored hours sooner for several thousand customers as part of a coordinated rapid response effort."
 
Robert Lyell & Associates are proud to have been part of the team to design and implement this network.
 
Dec 2012
 
Robert Lyell & Associates are proud to be a key part of this initiative of Airwave Solutions Australia partnering with Ergon Energy to delivery a statewide P25 Solutions to increase their statewide communications and provide enhances safety for their employees.
 
Nov 2012
Robert has been in Hong Kong 10-17th November assessing OTRS Help Desk and IT Service Management software produced by OTRS AG. As is typical with German produced software the applications are well and truly up to the task and capable of competing with much larger suites from the likes of HP, BMC
 
OTRS Ideas  OTRS has many features to automate and manage customer telephone calls and e-mails. The system provides a customer web portal to allow customers to both log new tickets and review status of current in progress tickets.
 
The system is designed to allow support, sales, pre-sales, billing, internal IT and help desk functions to react quickly to customer inquiries, whether internal or external customers.
 
OTRS is a Web-based help desk, ticketing, Change Management, CMDB and reporting system that provides a features set guarenteed to help service organisations manage service desk and integrated function requests more efficiently. As a framework, OTRS, together with ITSM, an ITIL-compliant IT service management solution, provide and end to end solution to small to medium sized organisation. OTRS supports a reange of backend databases including MySQL, MS SQL, PosgreSQL, Oracle and DB2.
 
CIO magazine nominated OTRS as a must watch product and viable alternative to much more expensive and well know products. OTRS continues to grow and expand its capabilities and has now been adopted by some of the worlds most important business organisations.
 
 
Nov 2012
Robert will be in Hong Kong 10-17th November assessing OTRS Help Desk and IT Service Management Software.
Nov 2012
Case study No 2 on You Tube - http://youtu.be/yoCBFuB-6No  Greendale Footbridge
Oct  2012
Case Study No 1 on YouTube  - http://youtu.be/iyzPN2c1-9s Widening Clarendon Bridge
July 2012
Water Treatment plant installed and completed for Big 4 Caravan Park - Darwin. Robert Lyell & Associates are proud to be associated with this well executed project.

Apr 2012

Robert Lyell & Associates completed the installation of a new RF site at Mt Domville, QLD.

Mar 2012

Robert Lyell contribute to the review of the PMBOK "A Guide to the Project Management Body of Knowledge" 5th edition due for release late 2012.   
 
Nov 2011
Airwave Solutions has been selected to partner with Ergon Energy to design and build their digital radio system & network.

This partnership is the result of a tender process by Ergon Energy to secure a Trunked P25 Digital Radio System in the Warwick/Toowoomba Area (leading to a statewide deployment). The core network will be equipped with an ISSI interface that will allow dispatch, talk group interoperability and inter-network connectivity with other P25 compliant networks across regional and state boundaries.

 

To ensure all resources and skill sets are covered, Airwave have teamed up with Auria Wireless (Etherstack) and Tait Technologies.  The management support of the Ergon Energy Digital Radio System Network will follow the same operational procedures that are ISO20000 accredited in the UK.  

 
Robert Lyell & Associates are proud to provide project management services and support to Airwave Solutions throughout the tender bid and implementation stages.
 
May 2011
Robert Lyell & Associates attended the launch of the "APCO P25 Solution Centre" opened in Sydney NSW, an industry wide initiative lead by Airwave Solutions Australia to allow potential customers to tryout solutions across multiple vendors and suppliers.
 
Mar2011
Rob Lyell Consulting web site updated
 
Feb2011
Robert Lyell & Associates are proud to provide services to a new organisation in the Public Safety arena.
 

Jan 2011

Happy New Year to all our clients and friends, looking forward to the challenges of 2011.
 
 
 
Dec 2010
Robert Lyell is taking a holiday break in USA & Canada.
 
Jun 2010   
Moorabool Shire Council's Capital Projects Program 2009/10 successfully completed, some highlights include the completion of:
  

Feb 2010

PMI Global Congress 2010  - Asia Pacific - Melbourne Convention and Exhibition Centre - 22 - 24 February 2010 - Melbourne, Australia    
 

Jan 2010
Robert Lyell & Associates are proud to provide program management support to Moorabool Shire council.

 
 

23rd Dec 2009 - 11th Jan 2010

We are closed for business during the holiday season reopening on Monday 11th January. We wish all our clients and partners a very happy and prosperous New Year. 
 

Sep 2009
FallsAnalyzerTM version 1 released - 18 September 2009. A falls monitoring and prevention planning tool for the Aged Care industry.

 
Aug 2009
Robert Lyell & Associates have taken another foray into local government, interfacing asset management project briefs and methods along with new opportunities for a rural shire council.
 
 
 
 
 




(c) Robert Lyell & Associates Pty Ltd - 2009